Jump To: COMMANDER & ADMIN HELP / COMMUNICATOR HELP

CommandWear and Smartwatches

CommandWear has developed a companion smartwatch app for its smartphone app (Communicator).  The smartwatch app is currently written for Android Wear 2.0 compatible smartwatches.  Other smartwatches, such as Apple Watch and Samsung Gear S3, can be used with Communicator but with limited functions (e.g. message notification and acknowledgement only).

Note: Help for the Android Wear 2.0 app called “Responder Watch” is being updated at this time.  Please check back March 1, 2018 or contact CommandWear for Help loading and using the smartwatch app.

CommandWear has also developed an app for the Pebble smartwatch.  Pebble has since been acquired by Fitbit and the watch is no longer manufactured; therefore, the app has become unsupported.  However, we’re happy to share the Online Help with you in case you have a Pebble Watch.

 

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CommandWear and Pebble

CommandWear chose the Pebble smartwatch as our first wearable. The reasons we chose Pebble were:

• Long battery life;
• Visible in direct sunlight, backlit at night;
• Rugged; and,
• Waterproof to 5 ATM.

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Starting Pebble Communicator on your Smartwatch

• If CommandWear’s Communicator app is not running on your Smartwatch, click the middle right button to get a list of applications

• Scroll down through the list of applications until you see the CommandWear app. If it is not there, see the Installing CommandWear on your Pebble section below.
• Select CommandWear App with the middle right button.

• If you are logged in to Communicator on your smartphone, you will see either Logged In, or the last message.
• If you don’t see either of these we’ll discuss what to do at the end of this Help topic.

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Pebble Communicator:Receiving A Message

• When a Commander sends you a message, and your Pebble is properly blue-tooth paired with your smartphone, your Pebble will vibrate.

• You have two choices to respond. Let’s use the default:
  • Press the ✔default response (bottom button on right). This will send the highlighted response immediately.
  • After the message is sent you will see the response has a ✔ beside it.

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Pebble Communicator: Optional Responses

• You can choose a different response from the defaul:
  • Select the Option triangle (middle button on right) to get a list of preset responses.

 

• You can use the up and down arrows to choose the response you wish to send.

• Press ✔ (middle button on right) to select and send the response.
• Once you have selected the message your response will be shown with a ✔ in front of it.

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Pebble Communicator: Send A Message

• You can also send a message from your Pebble.  To do this, select the … on the top right button.

• You will see two options. We will use the first to send a message.
• Select Send Message.

 

• This will bring up a screen with a list of responses you can select.
• Select a message as you did above by using the up and down arrow to move between messages.

Once you have highlighted the desired message, use the middle button √ to select it.

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 Installing Pebble On Your Android Device

To connect your Pebble to your Android phone, visit the Pebble Support page here.

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Installing CommandWear on your Pebble

Your Pebble smartwatch should now be connected to your android smartphone. Once you have done this we are ready to move to the next step.

From the Pebble app on your Android phone, select the GET APPS menu item.

Once you have done this, you will see the Pebble store. In the Pebble store you search for “commandwear” and you with see the CommandWear Communicator App for Pebble (pictured). Select the ADD button to download the Pebble app to your Pebble smartwatch.

Once the app has downloaded on your Pebble smartwatch, it will appear on the screen of your smartwatch.

The Pebble Smartwatch will show either the current message on your phone, or the CommandWear logo with “logged in” below it. For anything else, go to the Troubleshooting page or contact CommandWear Support by calling Phone: +1 (604) 761-3647 or emailing support@commandwear.com.

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Troubleshooting Connectivity With Your Pebble

If your Pebble watch is not connecting.

1. Launch the Pebble app on your android device. 
2. If the connection is successful, you will see CONNECTED on the Pebble watch.
3. If the Pebble watch says DISCONNECTED, select the PEBBLE watch to Connect. 
4. If it says CONNECTING for a long period of time, tap it once to disconnect then select CONNECT again.

For more detailed instructions, please refer to the Pebble Android troubleshooting page here.